Check travel history

• 1Travel with your debit card or credit card

  Did you travel with your debit card or credit card? The transaction will be in your payment overview the next day.

• 2Fill in the payment reference number and amount

  You will find the payment reference number and amount in your payment overview. The payment reference number consists of 18 characters and starts with NLOV. Enter this information in the form below.

Payment

Payment reference number

NLOV

Where do I find this?

Find your payment reference number in 3 easy steps

1

Open your bank app or web environment

You will find your payment in your bank app or web environment the day after traveling.

The payment starts with NLOV

2

Find your payment

Find the payment of the trip you want to view. You will find the payment reference number and amount in the description of the payment.

The payment reference number consists of 18 characters

NLOVABA4CDA321L2K3-14,00

3

Fill in the payment reference number and amount

Go back and enter the payment reference number and amount in the form.

Write the payment reference number down. It may not be possible to copy it.

Amount

€

My currency is different

I use a different currency

Please enter the amount in euros. If you’ve paid using a different currency, please check your bank statement to see how the amount was converted to euros. If you can’t find the amount converted into euros there, please contact your bank.

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